Software Developer

Radiant Digital Solutions Inc; Town of Florida (NY); Remote; USD 120,000 - 180,000; Full time

Job summary

Radiant Digital Solutions Inc is seeking a Senior Software Developer to specialize in Remedy or BMC Helix ITSM, focusing on billing workflows and integrations with ERP systems.

The role involves troubleshooting, updating billing logic, integrating with PeopleSoft/1NFORMs, developing dashboards, and documenting changes. Remote work from the U.S. with fast-paced deadlines, especially during fiscal close, is offered.

Qualifications

• Must possess strong communication and analytical abilities.
• Ability to work under tight deadlines and in fast-paced environments.
• Proven collaboration skills across teams and stakeholders.

Responsibilities

• Develop, configure, and support Remedy or BMC Helix ITSM with focus on billing workflows and integrations.
• Troubleshoot and resolve issues related to chartfields, financial data structures, and invoicing workflows.
• Integrate Remedy/Helix ITSM with ERP systems (PeopleSoft, 1NFORMs).
• Analyze and reprocess failed billing tasks to ensure end-to-end processing.
• Update billing logic, automation rules, and workflow configurations as needed.
• Support fiscal year-end closing activities and workflow stabilization.
• Develop or modify dashboards for data visualization and reporting in Remedy/Helix ITSM.
• Document system changes and participate in knowledge-transfer sessions.

Skills

Communication skills

Analytical thinking

Problem solving

Team collaboration

Tools

Remedy

BMC Helix ITSM

PeopleSoft

1NFORMs

Job description

Job Title: Senior Software Developer

Location: Remote - Miami, FL

Duration: 6 Months plus

Job Summary Senior Software Developer (Remedy/BMC Helix ITSM)

• Develop, configure, and support Remedy or BMC Helix ITSM, focusing on billing workflows and integrations.
• Troubleshoot and resolve issues related to chartfields, financial data structures, and custom billing/invoicing workflows.
• Integrate Remedy/Helix ITSM with ERP systems, especially PeopleSoft/1NFORMS.
• Analyze and reprocess failed billing tasks and workflow items to ensure accurate end-to-end processing.
• Update billing logic, automation rules, and workflow configurations as needed.
• Manage fiscal year-end preparation, including billing rate updates and workflow stabilization for financial close-out.
• Develop or modify dashboards within Remedy/Helix ITSM for enhanced data visualization and reporting.
• Document system changes, configurations, and participate in knowledge-transfer activities.
• Work effectively in fast-paced environments with tight deadlines, especially during fiscal close.
• Utilize strong database management, spreadsheet, and reporting skills to transform data and generate reports.
• Communicate clearly and effectively, both verbally and in writing, with team members and stakeholders.