BMC Remedy Developer - Onsite

Dexian; Englewood (CO); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Join Dexian in Englewood, Colorado, as a BMC Remedy Developer for a multi-year project requiring onsite work for 4 days and 1 day remote. The role involves developing APIs, supporting database operations, and identifying outage patterns.

The ideal candidate has strong skills in BMC Remedy, SQL, and RedHat operating systems, with excellent communication skills. A Bachelor's degree in Computer Science or equivalent experience is required. Join us in a dynamic team-oriented environment.

Qualifications

• 3+ years of database support and development work experience.
• 3+ years in Enterprise Application Integration.
• Advanced troubleshooting skills required.

Responsibilities

• Monitor and respond to issues in a 24 X 7 environment.
• Build logic to identify outage patterns.
• Create APIs for data extraction and merge systems.

Skills

BMC Remedy Development

SQL

ITSM

API development

RedHat operating systems

Communication skills

Systems engineering

Education

Bachelor's degree in Computer Science or related field

Tools

NetApp Clustered On-TAP

Cisco UCS

VMWare

Job description

Position Requires Onsite work from start of project. Hybrid Schedule: 4 days onsite, 1 day remote

Multi-Year Project

• True BMC Remedy Development experience - Remedy 9.1+ needed
  Custom Remedy Environment, Development and understanding
• Strong database experience (SQL, CMDB, Table knowledge, etc)
• ITSM Highly Preferred
• Create APIs to extract data/export "Outages/Issues" from IRIS/CARS/WebPortal/Gateway and merge with into single-tracking and reporting system
• Two systems currently track outages
• Monitors and response personnel may not know an Outage/issue was already reported which results in redundancies in response times and status
• Build logic to identify patterns and create an alert that an outage or issue is suspected - send data to alert system

REQUIRED QUALIFICATIONS

• Skills/Abilities and Knowledge Consistent with a 24 X 7 Operations environment, this position needs to be available via cell phone to respond to escalated issues. Candidate must have a strong understanding of RedHat operating systems, and hardware. This should include configuration, operation, tuning, and troubleshooting.
• Strong written and verbal communication skills required. Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
• Advanced ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality Advanced ability to create detailed documentation to functionally understand new and existing applications Advanced ability to follow and implement established change and control policies and procedures
• Advanced ability to troubleshoot application problems In-depth knowledge of development tools, application frameworks, and testing tools. In-depth knowledge of OSS applications and software In-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
• Strong ability to transform an operational need into a description of system parameters and incorporate those parameters in the control of the total system development to achieve an optimum, cost-effective balance of all system elements Advanced knowledge of network and systems engineering systems concepts and system/super-system skills, including NetApp Clustered On-TAP, Cisco UCS, and VMWare systems Education Bachelor's degree in Computer Science or related field, or equivalent experience Related Work Experience

Number Of Years

• Database support and development work experience 3+
• Enterprise Application Integration work experience 3+

PREFERRED QUALIFICATIONS

• Related Work Experience Number Of Years
• Database support and development work experience 5+
• Enterprise
• Candidate must have at least 4-6 years of email application support in a Tier 2 or higher capacity. Experience with large messaging systems and distributed storage.
• Understanding of the major clients for these services, and how these clients and services interact.
• Experience in the day-to-day operation, maintenance and troubleshooting of messaging systems.
• Prior experience with installation/maintenance of network and system management tools/software. Experience with perl and shell scripting. Strong familiarity with current industry anti-Spam practices.
• Previous experience supporting Openwave Email MX, directory, and webmail, as well as Message Systems MTA products is strongly desired.
• The candidate must be a team player, with an inherent ability to work well under tight timelines, and have strong problem-solving capabilities. Position requires a self-motivated problem-solver with the ability to work with minimal supervision in a team-oriented environment.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.