Software Asset & Licensing Analyst (ServiceNow)

Creative Solutions Services, LLC; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

The Asset Analyst is responsible for managing the companys software asset inventory, licensing compliance, and procurement processes in a strict on-site one-year assignment in New York. This role requires attention to detail, strong analytics, and proficiency with asset management systems such as ServiceNow to support legal compliance and cost optimization.

Key duties include maintaining the SAM database, conducting license audits, supporting procurement, generating reports, and handling service

Qualifications

• Experience in software asset management or IT asset management (2–3 years)
• Strong knowledge of software licensing models and compliance requirements
• Proficiency with Excel and data analysis
• Excellent written and verbal communication; ability to prepare clear documentation

Responsibilities

• Maintain and update the software asset database in ServiceNow
• Track software discovery data and reconcile inventories
• Conduct license audits and prepare compliance reports
• Support software procurement processes and vendor communications
• Configure SAM module settings in ServiceNow and generate reports
• Process and resolve SAM-related service requests and incidents
• Document SAM processes and identify efficiency improvements

Skills

Software asset management

Data analysis

Excel

Communication

Time management

Education

High school diploma or equivalent

Tools

ServiceNow

Job description

The Asset Analyst is responsible for managing the companys software asset inventory, licensing compliance, and procurement processes in a strict on-site one-year assignment in New York. This role requires attention to detail, strong analytics, and proficiency with asset management systems such as ServiceNow to support legal compliance and cost optimization.

Key duties include maintaining the SAM database, conducting license audits, supporting procurement, generating reports, and handling service