Software Asset Management Analyst - ServiceNow

Visionaryz Inc.; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Visionaryz Inc. is seeking a Software Asset Analyst to manage software inventories, licensing compliance, procurement support, and IT asset management. You will maintain SAM records in ServiceNow, track licenses, and ensure compliance across platforms.

The role requires 2–3 years in SAM/ITAM, hands-on ServiceNow experience, and strong data analysis and communication skills. NY-based position with steady collaboration across IT and procurement teams.

Qualifications

• 2-3 years of experience in Software Asset Management (SAM), IT Asset Management (ITAM), or a related field.
• Hands-on ServiceNow experience, particularly with SAM or IT Asset Management modules.
• Strong knowledge of software licensing models, entitlements, and compliance requirements.
• Proficiency in Microsoft Excel and data analysis.
• Experience maintaining software inventories and reconciling asset records.
• Experience with software license audits and compliance reporting.
• Strong organizational and time-management skills.
• Strong written and verbal communication skills.
• High school diploma/GED or equivalent combination of education and experience.

Responsibilities

• Maintain and update software asset inventories in ServiceNow.
• Track software discovery data, installations, licenses, and deployments.
• Reconcile software and hardware inventory data and identify discrepancies or unauthorized installations.
• Monitor software license agreements, entitlements, and compliance.
• Conduct license audits and reconcile license consumption against purchases.
• Prepare compliance and asset management reports.
• Support software procurement and evaluate vendor quotes.
• Assist with licensing terms, renewals, and vendor communications.
• Configure and maintain SAM functionality in ServiceNow, including reports, dashboards, and workflows.
• Process and resolve SAM-related ServiceNow tickets and incidents.
• Document SAM processes and identify opportunities for process improvement.

Skills

SAM/ITAM experience

ServiceNow

Licensing knowledge

Excel

Data analysis

Communication skills

Time management

Education

High school diploma/GED

Tools

ServiceNow

Excel

Job description

We’re looking for a Software Asset Analyst to support software inventory, licensing compliance, procurement, and IT asset management.

REQUIRED QUALIFICATIONS

• 2-3 years of experience in Software Asset Management (SAM), IT Asset Management (ITAM), or a related field
• Hands-on ServiceNow experience, particularly with SAM or IT Asset Management modules
• Strong knowledge of software licensing models, entitlements, and compliance requirements
• Proficiency in Microsoft Excel and data analysis
• Experience maintaining software inventories and reconciling asset records
• Experience with software license audits and compliance reporting
• Strong organizational and time-management skills
• Strong written and verbal communication skills
• High school diploma/GED or equivalent combination of education and experience

KEY RESPONSIBILITIES

• Maintain and update software asset inventories in ServiceNow
• Track software discovery data, installations, licenses, and deployments
• Reconcile software and hardware inventory data and identify discrepancies or unauthorized installations
• Monitor software license agreements, entitlements, and compliance
• Conduct license audits and reconcile license consumption against purchases
• Prepare compliance and asset management reports
• Support software procurement and evaluate vendor quotes
• Assist with licensing terms, renewals, and vendor communications
• Configure and maintain SAM functionality in ServiceNow, including reports, dashboards, and workflows
• Process and resolve SAM-related ServiceNow tickets and incidents
• Document SAM processes and identify opportunities for process improvement