Softlines Team Leader - People, Service & Growth

Meijer Inc.; Englewood (CO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. in Englewood, CO is seeking an experienced store operations leader to plan, direct, and supervise teams across departments. You will mentor staff, drive sales, manage P&L, and ensure service meets Meijer's standards.

The role emphasizes staffing, training, and safe, customer-focused operations with a commitment to community and diversity. Strong leadership and retail basics required.

Qualifications

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members with clear direction.
• Demonstrated ability to resolve conflict and address root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial information and use it to make informed decisions.
• Demonstrated ability to teach suggestive selling.
• Demonstrated ability to mentor team members across the organization.

Responsibilities

• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Responsible for staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths and development needs for team members.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and Meijer standards are met.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
• Promotes a safe work environment.
• Reliable and consistent attendance required.
• Performs other duties as assigned.

Skills

Team leadership

Customer service

Communication

Conflict resolution

Multi-tasking

People management

Sales skills

Education

High school diploma or equivalent

Job description

Meijer Inc. in Englewood, CO is seeking an experienced store operations leader to plan, direct, and supervise teams across departments. You will mentor staff, drive sales, manage P&L, and ensure service meets Meijer's standards.

The role emphasizes staffing, training, and safe, customer-focused operations with a commitment to community and diversity. Strong leadership and retail basics required.