Express Team Leader: Growth, Coaching & Service

Meijer Inc.; Walker (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. seeks a people-focused store leadership candidate to guide day-to-day operations across store departments. You will staff, hire, coach, and develop a team to deliver top-notch customer service and sales results.

Responsibilities include P&L ownership, shrink control, training, and ensuring a safe, friendly shopping environment for customers. Rotational assignments and growth opportunities are available within Meijer’s multi-state operations.

Qualifications

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
• Demonstrated ability to resolve conflict and by addressing root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
• Demonstrated ability to teach suggestive selling.
• Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
• Successful completion of all required certifications.

Responsibilities

• Plans, directs and supervises team members in day-to-day operations within various departments of the store.
• Serves as mentor and coach for all team members.
• Implements strategies to improve customer service and drive store sales while meeting customer needs.
• Maintains store appearance with focus on prime shopping hours, product presentation and company standards.
• Ensure staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths and development needs for team members.
• Document and apply disciplinary actions and make recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Mentor and coach team members to exceed customer service and sales goals.
• Ensure team training and adequate training completion.
• Promote a safe work environment.
• Attend to customer and team communications and ensure exceptional service.

Skills

Staffing & hiring

Customer service

Communication

Leadership

Problem solving

Education

High school diploma or equivalent

Job description

Meijer Inc. seeks a people-focused store leadership candidate to guide day-to-day operations across store departments. You will staff, hire, coach, and develop a team to deliver top-notch customer service and sales results.

Responsibilities include P&L ownership, shrink control, training, and ensuring a safe, friendly shopping environment for customers. Rotational assignments and growth opportunities are available within Meijer’s multi-state operations.