Social Media Manager & Front Office Coordinator

Beauty Vault Med Spa; West Hollywood (CA); On-site; USD 37,000 - 45,000; Full time

Job summary

Beauty Vault Med Spa in West Hollywood, CA is seeking a Social Media and Front Office Coordinator. This dual-role combines digital marketing with front desk duties to deliver an exceptional guest experience in a luxury setting.

You will create and schedule content for Instagram, Facebook, and TikTok; respond to inquiries; greet clients; schedule appointments; process payments; and coordinate client flow with our aesthetic team. Prior spa or beauty experience is a plus.

Qualifications

• Experience in front office or receptionist roles, preferably in spa or med spa.
• Strong communication and organizational skills.
• Familiar with scheduling software and office tools.
• Ability to create engaging social media content.

Responsibilities

• Social Media Management: Create and manage content for Instagram, Facebook, and TikTok; schedule, post, monitor, respond to messages professionally; collaborate with aesthetic team for real-time content with client consent; track metrics.
• Front Office Duties: Greet and check in clients; schedule appointments; answer inquiries; manage phone calls; keep reception tidy; process payments; assist with client flow and treatment schedules.

Skills

Social media management

Front office experience

Customer service

Scheduling software

Microsoft Office / Google Workspace

Content creation

Tools

Scheduling software

Microsoft Office

Google Workspace

Instagram/Facebook/TikTok management

Job description

About Us

Beauty Vault Med Spa is a premier, brand-new med spa in the heart of West Hollywood, CA. We specialize in delivering top-tier aesthetic treatments, skincare solutions, and beauty services to an upscale clientele. With a focus on expert care and personalized attention, we provide an exceptional experience in a luxury setting.

Position Overview

We are seeking a dynamic and detail-oriented Social Media and Front Office Coordinator to join our team. This dual-role position is perfect for someone passionate about aesthetics and digital marketing, with a knack for organization and exceptional customer service skills.

Key Responsibilities

Social Media Management

• Create and manage engaging content for our social media platforms, including Instagram, Facebook, and TikTok.
• Schedule, post, and monitor content to ensure a consistent online presence.
• Respond to messages and comments in a timely and professional manner.
• Collaborate with our aesthetic team to capture real-time content, including before-and-after photos and videos of treatments (with client consent).
• Track and report on social media metrics to assess the effectiveness of campaigns.

Front Office Duties

• Greet and check in clients, ensuring a welcoming and seamless experience.
• Schedule appointments, answer inquiries, and manage phone calls.
• Maintain a clean and organized reception area.
• Process payments and maintain accurate records of transactions.
• Assist in coordinating client flow and treatment schedules.

Qualifications

• Strong understanding of social media platforms and trends, especially in the beauty and wellness industry.
• Experience in a front office or receptionist role, preferably in a spa, med spa, or beauty setting.
• Exceptional communication and organizational skills.
• Proficiency in using scheduling software and office tools (e.g., Microsoft Office, Google Workspace).
• Creative mindset with the ability to generate engaging content and manage a consistent brand voice.
• A friendly, professional demeanor and the ability to work well in a team.

Preferred Qualifications

• Prior experience in social media management for beauty, spa, or wellness businesses.
• Knowledge of aesthetic treatments and skincare.
• Photography and basic photo/video editing skills.

Job Types: Full-time, Part-time

Pay: $27.00 – $33.00 per hour

Work Location: In person