Medspa Front Desk Agent

MM Aesthetics; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

MM Aesthetics in New York City seeks a polished Medspa Front Desk team member to manage the front desk, assist the lead injector, and handle all administrative duties with professionalism. You will schedule appointments, support social media content creation, upsell services, and maintain a clean, organized workspace while delivering exceptional client experiences.

The ideal candidate is friendly, organized, multitask capable, and passionate about aesthetics and wellness, with previous medspa or

Qualifications

• Experience in front desk or customer service.
• Experience in a medspa, spa, or luxury store setting preferred.
• Ability to upsell products and services.

Responsibilities

• Assist injector with treatment setup, cleanup, and client flow.
• Help with marketing campaigns, loyalty programs, and events.
• Support with appointment scheduling, check-ins/outs, and basic admin work.
• Maintain cleanliness and organization of treatment rooms.
• Capture and create social media content (Instagram, TikTok, Reels, etc.).
• Strategize a content schedule and keep up with current social media trends for our Medspa.

Skills

Front desk service

Social media content

Organization/multitasking

Upselling

Job description

Medspa Front Desk at MM Aesthetics

Job Description

MM Aesthetics is a boutique medspa specializing in advanced aesthetic treatments. We're seeking a motivated and polished Medspa Front Desk applicant to support our lead injector, manage the front desk, and handle all administrative duties.

Responsibilities

• Assist injector with treatment setup, cleanup, and client flow
• Help with marketing campaigns, loyalty programs, and events
• Support with appointment scheduling, check-ins/outs, and basic admin work
• Maintain cleanliness and organization of treatment rooms
• Capture and create social media content (Instagram, TikTok, Reels, etc.)
• Strategize a content schedule and keep up with current social media trends for our Medspa to participate in

Ideal Candidate

• Friendly, professional, and client-focused
• Able to use creativity to come up with post ideas for Instagram/TikTok
• Organized and able to multitask
• Passion for aesthetics and wellness
• Prior experience in a Medspa, Spa, or luxury store setting
• Able to upsell products and services
• Willing and desire to stay and grow within the company