Front Desk Receptionist

Barrett Beverly Hills; Beverly Hills (CA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

401(k)

Health insurance

Job summary

A leading Plastic Surgery practice in Beverly Hills is seeking a Front Office Coordinator for a full-time position. This role involves greeting patients, scheduling appointments, managing inquiries, and ensuring efficient office flow. Ideal candidates are detail-oriented, can thrive in a fast-paced environment, and possess strong customer service and communication skills. The position offers a pay range of $20-$22 per hour, along with benefits including 401(k) and health insurance.

Qualifications

• Thrives in a high-volume environment.
• Ability to multi-task and anticipate needs.
• Previous front desk coordinating experience is preferred.

Responsibilities

• Greet and check-in patients warmly.
• Answer phones and schedule appointments.
• Manage patient flow, minimizing wait time.

Skills

Detail-oriented

Fast-paced environment

Customer service

Excellent communication

Multitasking

Education

High school or equivalent

Job description

Direct message the job poster from Barrett Beverly Hills

Looking for an exciting position that allows you to make connections and be on the front line of making people feel good? This visionary Plastic Surgery practice is looking for a candidate who is highly-skilled and has excellent communication and organization skills. You may be a great fit for this position if you are a driven self-starter that enjoys handling multiple projects with a great attitude. This Front office coordinator position is a great opportunity for applicants seeking work in the Beverly Hills Los Angeles area.

What you will be doing:

• Warmly greet and check-in patients
• Answer phones and schedule appointments
• Keep a detailed record of all calls/emails on the Inquiry Tracking Sheet
• Reply to incoming emails for medspa and surgical procedures
• Answer inquiries from all lead forms in a prompt and timely manner (Website, Yelp, RealSelf)
• Follow-up with previous patients
• Lead management tracking and weekly follow-up
• Confirm all patients weekly
• Email new patients with appointment confirmations
• Look out for any potential scheduling issues and patient issues
• Scan and enter patient documentation
• Ensure proper consents and paperwork filled out for every appointment
• Sign for packages, unpack, re-stock
• Ensure proper materials/brochures/photos are present and running
• Assist with required documentation and scanning
• Assisting with insurance verification
• Order supplies as needed (water, general office supplies)
• Attend and contribute to weekly office meetings
• Prepare and ship packages for any orders phoned in
• Oversee and manage patient flow, minimizing wait time
• Keep front office and reception area clean and tidy
• Responsible for opening and closing front office

Skills Required:

• Extremely detail oriented
• Thrives in a fast-paced, high-volume environment
• Ability to take initiative and to anticipate the needs of patients and the business
• Ability to multi-task, and wear many hats – no task too big or too small mentality
• High-energy, friendly and outgoing demeanor
• Exudes a passion for customer service and going the extra mile
• Strong phone skills – pleasant phone voice, with ability to manage multiple phone lines
• Excellent communication – written/verbal and typing skills
• Team player mentality – willingness to help and take initiative
• Punctual. reliability and flexible with schedule
• Previous front desk coordinating experience for a busy medical office or medspa preferred. Willing to work Saturdays.

Job Type: Full-time

Pay: $20-$22 per hour

Benefits

• 401(k)
• Health insurance

Education

• High school or equivalent (Preferred)

Experience

• Medical-surgical: 1 year (Preferred)

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative