SOC Shift Lead: Real-Time Security Ops (Day Shift)

Garda Security Group; Richardson (TX); Hybrid; USD 30,000 - 42,000; Full time

Job summary

GardaWorld is seeking a SOC Shift Lead (day shift) in Richardson, TX to oversee security operations and logistics monitoring within our Security Operations Center. The role emphasizes real-time oversight of over-the-road and air freight operations using the Samsara platform.

You will lead SOC Analysts, guide incident response, and ensure compliance with policies and SLAs in a fast-paced environment. Requires 1–2+ years SOC experience and strong communication skills.

Qualifications

• High School Diploma required; bachelor’s degree or equivalent experience preferred.
• 1–2+ years of experience in a Security Operations Center (SOC) or related field.
• Experience with telematics systems (Samsara preferred), fleet management platforms, and case management systems.
• Strong analytical mindset with the ability to interpret data and identify risk patterns.
• Excellent communication skills to coordinate with field teams and leadership.

Responsibilities

• Lead and oversee the Samsara platform during assigned shifts in a 24/7/365 Security Operations Center.
• Continuously monitor transportation logistics to ensure safe, secure movement of OTR and air freight.
• Review, investigate, and respond to real-time alerts, exceptions, and security incidents.
• Escalate critical incidents to leadership and stakeholders per procedures.
• Coordinate emergency responses involving crashes, route deviations, threats, or thefts.
• Ensure accurate incident documentation in the incident management system.

Skills

Analytical thinking

Communication skills

Organizational skills

Ability to work in real-time

Problem solving

Education

High School Diploma

Bachelor's degree or equivalent experience

Tools

Samsara platform

Microsoft Excel / O365

Case management systems

Job description

GardaWorld is seeking a SOC Shift Lead (day shift) in Richardson, TX to oversee security operations and logistics monitoring within our Security Operations Center. The role emphasizes real-time oversight of over-the-road and air freight operations using the Samsara platform.

You will lead SOC Analysts, guide incident response, and ensure compliance with policies and SLAs in a fast-paced environment. Requires 1–2+ years SOC experience and strong communication skills.