SOC Operator: 24/7 Security Monitoring & Dispatch

Securitas Inc.; Boston (MA); Presencial; USD 42 000 - 66 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Interview from home

Weekly pay

Benefits package

Flexible schedules

Resumo da oferta

Securitas USA is seeking a SOC Operator to monitor security systems, respond to alarms, and coordinate dispatch in a fast-paced control room. You will log incidents in real time and support investigations with CCTV and system data.

The role requires alertness, clear communication, and the ability to multitask under pressure. Training is provided to launch a career in security and client service.

Qualificações

• At least 18 years of age.
• Legal authorization to work in the United States.
• Reliable communication and transportation.
• Ability to read, write, and speak English.
• Successful completion of pre-employment screening (background check and drug test)

Responsabilidades

• Monitor intrusion detection systems and other security technologies to identify and respond to threats.
• Listen to and manage law enforcement and security radio traffic while maintaining real-time awareness.
• Coordinate and dispatch appropriate emergency services or on-site personnel.
• Accurately log incidents, maintain detailed records, and prepare professional reports.
• Monitor CCTV systems to detect suspicious activity and support investigations.
• Perform remote alarm panel programming and system troubleshooting as needed.
• Provide clear, professional communication to clients, employees, and emergency responders.
• Review events and assist with identifying trends or areas for improvement

Conhecimentos

Attention to detail

Situational awareness

Multitasking

Communication skills

Teamwork

Formação académica

High School Diploma or GED

Ferramentas

CCTV systems

Dispatch software

Alarm systems

Descrição da oferta de emprego

Securitas USA is seeking a SOC Operator to monitor security systems, respond to alarms, and coordinate dispatch in a fast-paced control room. You will log incidents in real time and support investigations with CCTV and system data.

The role requires alertness, clear communication, and the ability to multitask under pressure. Training is provided to launch a career in security and client service.