SOC Operator & Dispatch Specialist – Surveillance Pro

Evolving Solution Services; Las Vegas (NV); On-site; USD 42,000 - 64,000; Full time

Job summary

Code 4 Private Security is seeking a vigilant SOC Operator to monitor CCTV systems, coordinate incident responses, and support HOA enforcement. You will function as both Surveillance Room Operator and Security Dispatch Specialist, ensuring rapid, clear communication and precise documentation of all activities.

The role requires strong composure under pressure, attention to detail, and the ability to multitask while maintaining professional standards.

Qualifications

• Valid Nevada PILB Guard Card with Armed Endorsement.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• High attention to detail and organization.
• Ability to multitask and prioritize changing situations.
• Basic computer proficiency; surveillance/dispatch software experience preferred.
• Experience in security, dispatch, surveillance, or related field is a plus.
• Situational awareness; professional judgment and discretion.

Responsibilities

• Monitor surveillance systems (cameras, alarms, access control).
• Identify suspicious activity and incidents in real time.
• Document and escalate incidents per protocols.
• Support HOA rule enforcement with surveillance evidence and details.
• Receive and prioritize calls for service; dispatch officers to incidents.
• Maintain clear communication with onsite personnel and emergency services.
• Prepare accurate incident reports and logs; ensure confidentiality.

Skills

Verbal communication

Customer service

Attention to detail

Multitasking

Surveillance software

Situational awareness

Judgment

Reliability

Teamwork

Discretion

Education

Nevada PILB Guard Card with Armed Endorsement

Tools

Surveillance/dispatch software

Job description

Code 4 Private Security is seeking a vigilant SOC Operator to monitor CCTV systems, coordinate incident responses, and support HOA enforcement. You will function as both Surveillance Room Operator and Security Dispatch Specialist, ensuring rapid, clear communication and precise documentation of all activities.

The role requires strong composure under pressure, attention to detail, and the ability to multitask while maintaining professional standards.