SOC Operator: Evening Security Dispatch & Monitoring

Securitas Security Services USA, Inc.; Boston (MA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Weekly pay

Competitive benefits

Job summary

Securitas Security Services USA, Inc. is seeking a SOC Operator in Cambridge, MA. The role focuses on centralized monitoring, incident logging, and rapid response coordination to maintain a safe environment.

You will monitor alarms, CCTV, and radio traffic while coordinating with on-site personnel and emergency responders. Training is provided to candidates without prior SOC experience. The position offers weekly pay and opportunities for growth within a global security leader in a fast-paced

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED or willingness to obtain within six months.
• Legal authorization to work in the United States.
• Reliable communication and transportation.
• Ability to read, write, and speak English.
• Successful completion of pre-employment screening (background check and drug test).

Responsibilities

• Monitor intrusion detection systems and security technologies to identify and respond to threats.
• Listen to and manage law enforcement and security radio traffic while maintaining real-time awareness.
• Coordinate and dispatch appropriate emergency services or on-site personnel.
• Accurately log incidents, maintain detailed records, and prepare professional reports.
• Monitor CCTV systems to detect suspicious activity and support investigations.
• Perform remote alarm panel programming and system troubleshooting as needed.
• Provide clear, professional communication to clients, employees, and emergency responders.
• Review events and identify trends or areas for improvement.

Skills

Attention to detail

Multitasking

Communication skills

English proficiency

Teamwork

Education

HS Diploma or GED

Tools

CCTV systems

Alarm systems

Dispatch software

Job description

Securitas Security Services USA, Inc. is seeking a SOC Operator in Cambridge, MA. The role focuses on centralized monitoring, incident logging, and rapid response coordination to maintain a safe environment.

You will monitor alarms, CCTV, and radio traffic while coordinating with on-site personnel and emergency responders. Training is provided to candidates without prior SOC experience. The position offers weekly pay and opportunities for growth within a global security leader in a fast-paced