SOC Alarm & Dispatch Coordinator

Securitas Critical Infrastructure Services, Inc.; Morris Plains (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

Securitas Critical Infrastructure Services, Inc. seeks an SOC Officer to manage security and fire alarm monitoring, operate communications equipment, and log shift activities. The role involves dispatch, CCTV oversight, and producing required reports during site incidents.

You will also coordinate emergency notifications, monitor both local and client-specific conditions, and ensure compliance with UL2050 and safety standards while maintaining professional conduct.

Qualifications

• U.S. Citizenship preferred.
• At least 21 years of age.
• Ability to acquire and maintain required clearances.
• Background checks and drug testing as per policy.
• CPR/First Aid familiarity or certification preferred.

Responsibilities

• Monitors alarm and CCTV systems and dispatches as required.
• Operates security and fire alarm monitoring systems and communication equipment.
• Maintains logs and writes routine incident reports.
• Notifies management and coordinates with site personnel during incidents.
• Supports after-hours emergency response and gatekeeping duties as needed.
• Ensures compliance with company policies and safety procedures.

Skills

Interpersonal skills

Customer service

Multitasking

Electronic security operations

Communication etiquette

Education

High School Diploma or GED

Job description

Securitas Critical Infrastructure Services, Inc. seeks an SOC Officer to manage security and fire alarm monitoring, operate communications equipment, and log shift activities. The role involves dispatch, CCTV oversight, and producing required reports during site incidents.

You will also coordinate emergency notifications, monitor both local and client-specific conditions, and ensure compliance with UL2050 and safety standards while maintaining professional conduct.