SOC Operations Lead: Incident Response

Spectrum; Yorkwood (NC); Presencial; USD 85.000 - 98.000; Jornada completa

Descripción de la vacante

Spectrum is seeking a Supervisor, Security Operations Center to lead a team dedicated to safeguarding Spectrum assets and coordinating incident response. You will guide analysts, oversee information gathering from multiple platforms, and ensure timely reports to executives.

This role demands calm under pressure and strong leadership in a 24/7 security environment. The position emphasizes training, SOP optimization, and close collaboration with Corporate Security to assess risks and improve

Formación

• Bachelor’s degree or equivalent experience.
• 2+ years of equivalent military, law enforcement or security operations center work experience.

Responsabilidades

• Lead and manage a team of Security Operations Specialists to monitor and analyze incidents, identifying risks and threats to Spectrum assets.
• Supervise collection and assessment of information from multiple electronic platforms including phone, email, instant messaging, security access and video surveillance systems.
• Oversee incident management functions, ensuring coordination with stakeholders and initiation of cases in Spectrum’s investigative management system.
• Ensure accurate and timely dissemination of information and situational reports to security leaders and stakeholders.
• Manage shift personnel performance and compliance with Spectrum standard operating procedures.
• Facilitate ongoing training and professional development for team members, supporting their growth.
• Communicate with Corporate Security leaders, providing informed recommendations on actual or potential risks and threats.
• Continuously review and optimize standard operating procedures for improved efficiency and effectiveness.

Conocimientos

Self-starter

Team leadership

Prioritization

Executive communication

Emergency decision-making

Analytical skills

Documentation

Oral communication

IT proficiency

Video/Alarm systems

Interpersonal skills

Educación

Bachelor’s degree or equivalent experience

Herramientas

Security technologies

Access control systems

Incident management software

Video surveillance software

Descripción del empleo

Spectrum is seeking a Supervisor, Security Operations Center to lead a team dedicated to safeguarding Spectrum assets and coordinating incident response. You will guide analysts, oversee information gathering from multiple platforms, and ensure timely reports to executives.

This role demands calm under pressure and strong leadership in a 24/7 security environment. The position emphasizes training, SOP optimization, and close collaboration with Corporate Security to assess risks and improve