SOC Team Lead: Incident Response & Security Oversight

Spectrum; Charlotte (NC); On-site; USD 77,000 - 94,000; Full time

Job summary

Spectrum's Security Operations Center is seeking a Supervisor to lead a team of Security Operations Specialists, monitor incidents, assess risks, and coordinate rapid response to threats across Spectrum assets.

You will supervise shift personnel, ensure timely dissemination of situational reports to security leaders, and drive training and SOP improvements to strengthen proactive threat management. This on-site role requires collaboration with executive leadership.

Qualifications

• Bachelor’s degree or equivalent experience is required.
• 2+ years of equivalent military, law enforcement or security operations center work experience is required.
• Strong leadership and communication under pressure are essential.

Responsibilities

• Lead and manage a team of Security Operations Specialists to monitor and analyze incidents, identifying risks and threats to Spectrum assets.
• Supervise collection and assessment of information from multiple electronic platforms including phone, email, instant messaging, security access and video surveillance systems.
• Oversee incident management functions, ensuring coordination with stakeholders and initiation of cases in Spectrum’s investigative management system.
• Ensure accurate and timely dissemination of information and situational reports to security leaders and stakeholders.
• Manage shift personnel performance and compliance with Spectrum standard operating procedures.
• Facilitate ongoing training and professional development for team members, supporting their growth.
• Communicate with Corporate Security leaders, providing informed recommendations on actual or potential risks and threats.
• Continuously review and optimize standard operating procedures for improved efficiency and effectiveness.

Skills

Self-starter

Team leadership

Multitasking

Executive communication

Decision making

Analytical skills

Documentation

Written communication

Oral communication

MS Office

GIS

Open-source search tools

Organization

Video monitoring

Interpersonal skills

Education

Bachelor’s degree or equivalent experience

Tools

Video surveillance software

Incident management software

Access control systems

GIS systems

Open-source search engines

Job description

Spectrum's Security Operations Center is seeking a Supervisor to lead a team of Security Operations Specialists, monitor incidents, assess risks, and coordinate rapid response to threats across Spectrum assets.

You will supervise shift personnel, ensure timely dissemination of situational reports to security leaders, and drive training and SOP improvements to strengthen proactive threat management. This on-site role requires collaboration with executive leadership.