Soaky Mountain Admin Assistant Internship

Southernhospitalityinternshipprogram; Tennessee; On-site; USD 35,000 - 50,000; Full time

Job summary

A hospitality organization is seeking an Administrative Assistant in Tennessee to provide essential administrative and clerical support. The role involves working closely with the Operations Manager, managing guest communications, and maintaining organized records. The ideal candidate will have strong organizational skills, attention to detail, and experience with Microsoft Office tools. This position offers the opportunity to gain practical, hands-on experience in a fast-paced environment while ensuring efficient operations. Competitive learning experience included.

Qualifications

• Strong organizational skills are mandatory.
• Attention to detail required for maintaining records.
• Proficiency in Microsoft Office tools needed, especially Excel and Word.

Responsibilities

• Support daily operations in collaboration with the Operations Manager.
• Prepare, audit, and submit reports in a timely manner.
• Facilitate effective guest communication through various channels.

Skills

Organizational skills

Attention to detail

Communication skills

Microsoft Office proficiency

Ability to manage multiple priorities

Tools

CoreTech

Canva

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

Summary:

The Administrative Assistant provides essential administrative and clerical support to ensure the smooth and efficient operation of the park or department. This role works closely with the Operations Manager, to manage reports, guest follow-ups, communications, and departmental documentation. The Administrative Assistant is responsible for facilitating information flow, maintaining organized records, supporting operational projects, and assisting with guest and employee communications. This position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Things You Will Learn:

1. How to support daily operations by working closely with an Operations Manager
2. End-to-end report preparation, auditing, and submission in a fast-paced environment
3. Professional guest communication via phone, voicemail, and email
4. How to manage and prioritize multiple administrative tasks with strict deadlines
5. Use of operational and reporting systems such as CoreTech
6. Practical, hands‑on experience with Microsoft Office (Word, Excel, Outlook, PowerPoint) for reporting and data organization
7. How to take effective meeting notes and distribute information clearly to teams
8. Creation of visual materials and documents using tools like Canva
9. Internal communication workflows across multiple departments
10. Handling confidential information in compliance with company policies
11. Revenue, attendance, and performance tracking through weekly and daily reports
12. Real‑world experience supporting operational projects in an active park environment