Smile-Forward Front Desk Coordinator

Smile Doctors; Liberty Hill (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life ins.

Disability coverage

401(k) plan

Paid time off + holidays

Brace discounts

Job summary

True Smile Orthodontics is seeking a Front Desk Coordinator I to join our growing team. You will greet patients, manage scheduling, verify insurance, and support clinicians by coordinating patient arrivals and information.

Ideal candidates will have strong written and verbal communication skills, administrative experience, and a positive, team‑oriented attitude in a patient‑facing role.

Qualifications

• High School Diploma or equivalent required.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determine the nature of visit and notify appropriate team members.
• Answer, screen, and route incoming calls and take messages as needed.
• Check in and collect general information from patients on their first visit.
• Verify insurance information.
• Notify clinicians of patient arrival and readiness.
• Make appointments for returning patients as necessary.
• Print/reprint appointment reminders and school/work excuses.
• May make changes to the patient schedule as necessary.
• Coordinate payment arrangements or account resolution.
• Receive, store, and deliver shipments and mail.
• Take payments and post to accounts.
• Update charts and patient information.
• Drive internal marketing initiatives and foster participation from everyone.

Skills

Communication skills

Active listening

Education

High School Diploma or equivalent

Job description

True Smile Orthodontics is seeking a Front Desk Coordinator I to join our growing team. You will greet patients, manage scheduling, verify insurance, and support clinicians by coordinating patient arrivals and information.

Ideal candidates will have strong written and verbal communication skills, administrative experience, and a positive, team‑oriented attitude in a patient‑facing role.