Concierge

Smile Doctors Affiliate; Liberty Hill (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Insurance (medical, dental, vision, &

Short and long-term disability

401(k) plan

Paid time off + holidays

Brace discounts

Job summary

True Smile Orthodontics is seeking a Front Desk Coordinator I to join our growing team at the front office. You will greet patients, verify insurance, answer calls, schedule visits, collect payments, and update charts to keep the practice running smoothly.

This role emphasizes strong communication, reliability, and a friendly, team-oriented attitude in a fast-paced dental/orthodontic setting.

Qualifications

• High school diploma or equivalent required.
• 1 year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determine nature of visit and notify the team.
• Answer, screen, and route incoming calls and take messages as needed.
• Check-in patients and collect information on first visit; verify insurance details.
• Schedule appointments and print reminders or excuses as needed.
• Process payments and post to accounts; manage chart updates.
• Support internal marketing initiatives and team participation.

Skills

Verbal communication

Written communication

Active listening

Bilingual (optional)

Education

High School Diploma

Job description

Looking for a career that makes you smile?True Smile Orthodontics is seeking a Front Desk Coordinator I to join our growing team.How you’ll make us better:Greet and receive customers, determines nature of visit, and notifies appropriate team member(s).Performs various administrative duties.Welcomes visitors to the practice and provides information about clinic featuresAnswers, screens, and routes incoming calls and takes messages as neededChecks-in and collects general information from patients on their first visitVerifies insurance informationNotifies clinicians of patient arrival and readinessMake appointments for returning patients as necessaryPrints/reprints appointment reminders and school/work excusesMay make changes to the patient schedule as necessaryCoordinates payment arrangements or account resolutionReceives, stores, and delivers shipments and mailTakes payments and posts to accountUpdates charts and patient informationDrives internal marketing initiatives and fosters participation from everyoneYour special skills:We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:Ability to communicate effectively verbally and in writingAbility to listen and understand information verbally and in writingPrerequisites for success:High School Diploma or equivalent requiredOne (1) year of administrative experience preferredBilingual a plus, but not requiredThe Perks:In exchange for the dynamic contribution you’ll bring to our team, we offer:Competitive salaryMedical, dental, vision and life insuranceShort and long-term disability coverage401(k) plan2 weeks paid time off in your first year + paid holidaysDiscounts on braces and clear aligners for you and your family membersWhy True Smile Orthodontics?We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.This is the perfect opportunity to grow with an expanding organization! Apply today!