SMB Wireless Solutions Architect

T-Mobile; Philadelphia (Philadelphia County); On-site; USD 79,000 - 142,000; Full time

Job summary

At T-Mobile, a Solutions Engineer role supports SMB sales by providing technical expertise to design and present wireless solutions that meet customer needs. You will analyze opportunities, consult on customer requirements, and assist with in‑building coverage requests.

The position serves the Philadelphia and Baltimore markets, requires in‑person collaboration about two days per week, and periodic travel within the territory to support sales opportunities and engagements.

Qualifications

• Bachelor's degree plus 3 years of related work experience (Required)
• Advanced degree with 1 year of related work experience or combination of education and experience deemed equivalent (Required)
• Previous B2B direct sales experience (Required)
• Acceptable areas of study include Computer Science, IT, Engineering or related field (Preferred)
• 4-7 years experience in telecommunications, IT administration or network engineering roles with a professional track record of successful solution sales (Preferred)
• Experience supporting Small Medium Business Accounts (Preferred)
• At least 18 years of age (Required)
• Legally authorized to work in the United States (Required)

Responsibilities

• Support SMB sales teams in‑market to drive solution adoption and customer engagement
• Participate in customer meetings to provide technical consultation and solution guidance
• Facilitate wireless network coverage analysis and review to optimize customer solutions
• Assist with processing in‑building coverage requests to improve network accessibility
• Maintain expert‑level knowledge of wireless devices, network technologies, and value‑added solutions to support sales efforts
• Also responsible for other duties/projects as assigned by business management as needed

Skills

B2B sales

Solution selling

Telecom knowledge

Customer engagement

Education

Bachelor's Degree

Advanced degree acceptable

Job description

At T-Mobile, a Solutions Engineer role supports SMB sales by providing technical expertise to design and present wireless solutions that meet customer needs. You will analyze opportunities, consult on customer requirements, and assist with in‑building coverage requests.

The position serves the Philadelphia and Baltimore markets, requires in‑person collaboration about two days per week, and periodic travel within the territory to support sales opportunities and engagements.