SMB Sales Ops Analyst - Data, Planning & Governance

Lenovo; Morrisville (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

Lenovo is seeking an SMB Sales Operations Analyst to support day-to-day North America SMB Sales Operations. You will maintain customer data integrity, manage account hierarchies and territory alignment, and support quota and planning processes.

The role partners with Sales Operations leadership to ensure accurate data, robust analytics, and operational excellence, enabling strategic initiatives and executive support across the organization.

Qualifications

• Bachelor's degree required in Business, Finance, IS, Data Analytics or related field.
• Experience in Sales Operations, Business Operations, Analytics, CRM Administration, or related role.

Responsibilities

• Maintain integrity of customer, account, territory, and hierarchy data across CRM and sales systems.
• Manage account lifecycle activities including creation, moves, ownership changes and hierarchy maintenance.
• Support territory planning, quota administration, and target-setting processes.
• Assist with forecasting, performance management, and sales planning through data prep and validation.

Skills

Analytical skills

Attention to detail

Cross-functional collaboration

Communication skills

Problem solving

Organizational skills

Multi-priority management

Education

Bachelor's degree in Business or related field

Tools

Microsoft Dynamics

Salesforce

Power BI

Tableau

Power Query

Excel

Job description

Lenovo is seeking an SMB Sales Operations Analyst to support day-to-day North America SMB Sales Operations. You will maintain customer data integrity, manage account hierarchies and territory alignment, and support quota and planning processes.

The role partners with Sales Operations leadership to ensure accurate data, robust analytics, and operational excellence, enabling strategic initiatives and executive support across the organization.