SMB Sales Operations Analyst – Data & Planning Expert

DealHub Ltd.; North Carolina; On-site; USD 65,000 - 90,000; Full time

Job summary

Lenovo in North America seeks an SMB Sales Operations Analyst to ensure data integrity across CRM and sales systems, manage account hierarchies, and support quota and planning processes.

You will partner with Sales Operations leadership to drive data stewardship, governance, and efficient execution of sales plans, enabling leadership to focus on strategic initiatives and business insights.

Qualifications

• Bachelor’s degree in Business, Finance, IS, Data Analytics, or related field.
• Experience in Sales Operations, Business Operations, Analytics, CRM Administration, or related operational support role.
• Experience with CRM platforms (e.g., Microsoft Dynamics, Salesforce).
• Experience supporting territory management, account management, quota administration, or sales planning processes.
• Strong analytical and data skills with attention to detail.

Responsibilities

• Maintain the integrity of customer, account, territory, and hierarchy data across CRM and sales systems.
• Support territory planning, account alignment, quota administration, and target-setting processes.
• Assist forecasting, performance management, and sales planning activities through data preparation, validation, and system administration.
• Collaborate with Sales, Operations, Finance, Marketing, and leadership to drive operational consistency and process excellence.
• Identify opportunities to improve business processes, increase automation, and enhance data quality.

Skills

Analytical skills

Organizational skills

Problem-solving

Attention to detail

Communication skills

Collaboration skills

Multi-tasking

Education

Bachelor's degree in Business, Finance, Information Systems, Data Analytics, or related field

Tools

Microsoft Dynamics

Salesforce

Power BI

Tableau

Power Query

SQL

Excel

Job description

Lenovo in North America seeks an SMB Sales Operations Analyst to ensure data integrity across CRM and sales systems, manage account hierarchies, and support quota and planning processes.

You will partner with Sales Operations leadership to drive data stewardship, governance, and efficient execution of sales plans, enabling leadership to focus on strategic initiatives and business insights.