Sales Ops Data & Territory Strategy Analyst

Lenovo; North Carolina; On-site; USD 70,000 - 100,000; Full time

Job summary

Lenovo is seeking an SMB Sales Operations Analyst to ensure data integrity across CRM, manage account hierarchies, and support territory and quota planning in North America. The role partners with Sales Operations leadership to drive data stewardship and process excellence.

Responsibilities include data enrichment, governance, forecasting support, and cross-functional collaboration with Marketing, Finance, and IT to enable sales execution and strategic initiatives.

Qualifications

• Bachelor's degree in Business, Finance, Information Systems, Data Analytics, or related field.
• Experience in Sales Operations, Business Operations, Analytics, CRM Administration, or a related operational support role.

Responsibilities

• Maintain the integrity of customer, account, territory, and hierarchy data across CRM and sales systems.
• Manage account lifecycle activities including account creation, moves, ownership changes, and hierarchy maintenance.
• Execute account governance processes including ProStore/Omnichannel validation and business rule compliance.
• Perform account research, data enrichment, and segmentation validation using internal and external data sources.
• Support large-scale account cleanup including hierarchy rationalization and domain matching.
• Maintain and improve account hierarchies and B2B/B2C relationships.
• Support territory planning, account alignment, quota administration, and target-setting processes.
• Manage workflow approvals and operational activities related to account moves and planning cycles.
• Assist with forecasting, performance management, and sales planning through data preparation and system administration.
• Provide ad hoc account research and operational support for Sales, Marketing, Finance, and leadership teams.
• Identify opportunities to improve processes, increase automation, and enhance data quality.
• Partner with stakeholders across Sales, Operations, Finance, Marketing, and IT to drive operational consistency.

Skills

Analytical thinking

Data analytics

Organizational skills

Problem-solving

Communication

Cross-functional collaboration

Education

Bachelor's degree in Business, Finance, Information Systems, Data Analytics, or related field

Tools

Microsoft Dynamics

Salesforce

Power BI

Tableau

Power Query

Excel

SQL

Job description

Lenovo is seeking an SMB Sales Operations Analyst to ensure data integrity across CRM, manage account hierarchies, and support territory and quota planning in North America. The role partners with Sales Operations leadership to drive data stewardship and process excellence.

Responsibilities include data enrichment, governance, forecasting support, and cross-functional collaboration with Marketing, Finance, and IT to enable sales execution and strategic initiatives.