SMB Renewal & Growth Specialist

Seamless; United States; Remote; USD 65,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with company匹配

Remote-first work environment

Paid time off and holidays

Professional development opportunities

Job summary

Seamless is seeking a Sales Specialist for SMB Accounts to protect recurring revenue, renewals, and expansion opportunities. You will own high-value customer conversations, demonstrate ROI, and partner with cross-functional teams to reduce churn and grow account value.

You will work in a remote-first environment across the United States, engaging with small and midsize businesses to understand needs, tailor solutions, and close opportunities that drive revenue and customer success.

Qualifications

• 1-2+ years of experience in Sales, Customer Success, Account Management, or a similar customer-facing role.
• Strong communication skills and the ability to navigate objections with confidence.
• Experience building customer relationships and identifying needs, and proposing solutions.
• Strong consultative selling, negotiation, and closing skills.
• Ability to manage a high volume of customer interactions while staying organized.
• Bachelor's degree in Business, Marketing, Communications, or related field, or equivalent experience.

Responsibilities

• Drive customer retention and protect recurring revenue by addressing concerns and proposing solutions.
• Lead renewals, negotiate terms, and secure commitments from customers.
• Grow customer relationships by increasing product adoption and account value.
• Deliver consultative sales conversations and product demonstrations to illustrate value.
• Maintain accurate customer records and track opportunities using Salesforce.

Skills

Strong communication

Customer relationships

Consultative selling

Negotiation & closing

Objection handling

Ownership & accountability

Education

Bachelor's degree in Business/Marketing/Communications

Tools

Salesforce

Salesloft

Job description

Seamless is seeking a Sales Specialist for SMB Accounts to protect recurring revenue, renewals, and expansion opportunities. You will own high-value customer conversations, demonstrate ROI, and partner with cross-functional teams to reduce churn and grow account value.

You will work in a remote-first environment across the United States, engaging with small and midsize businesses to understand needs, tailor solutions, and close opportunities that drive revenue and customer success.