SMB Relationship Manager II — Growth & Client Impact

Fairygodboss; Baltimore (MD); On-site; USD 77,000 - 128,000; Full time

Job summary

PNC is seeking a Relationship Manager, II in its Small Business Banking division. Based in Owings Mills, MD and surrounding areas, the role focuses on growing client relationships, managing credit risk, and delivering tailored financial solutions.

The candidate will collaborate across internal partners to present the full range of products, improve client engagement, and drive revenue growth while maintaining risk controls and regulatory compliance.

Qualifications

• University/college degree required.
• 5+ years of industry-relevant experience.
• Certifications/licensures as required by the role.

Responsibilities

• Coordinates relationship management activities with new and/or existing clients to grow sales, revenue and market share.
• Works within guidelines to acquire/expand/retain client relationships and generate revenue.
• Manages risk/return and mitigates regulatory, reputational, operational and credit risks.
• Focuses on client opportunities by understanding their needs and financial well-being.
• Manages network of relationships to acquire new clients and expand existing ones.
• Demonstrates ability to analyze, evaluate and mitigate credit risk for complex requests.

Skills

Book Of Business

Client Relationship Building

Credit Processes

Credit Products

Customer Engagement

Decision Making

Financial Analysis

Identifying Sales Opportunities

Managing Risk

Business Acumen

Client Relationship Management

Customer Experience Management

Decision Making and Critical Thinking

Effective Communications

Prospecting

Selling

Tech Savvy

Education

Bachelors

Job description

PNC is seeking a Relationship Manager, II in its Small Business Banking division. Based in Owings Mills, MD and surrounding areas, the role focuses on growing client relationships, managing credit risk, and delivering tailored financial solutions.

The candidate will collaborate across internal partners to present the full range of products, improve client engagement, and drive revenue growth while maintaining risk controls and regulatory compliance.