SMB Relationship Manager — Growth & Client Impact

PNC; Bel Air (MD); On-site; USD 83,000 - 138,000; Full time

Job summary

PNC in Bel Air, MD is seeking a Relationship Manager to grow the bank’s small business client base and revenue. The role entails managing a book of business, expanding client relationships, and presenting the full suite of PNC products and services.

Candidates should have a background in relationship management for small businesses, familiarity with credit processes, and a customer-focused mindset. This in-office role emphasizes collaborative teamwork and risk-aware decision making.

Qualifications

• Bachelor’s degree or higher required; 3+ years of relevant/ direct industry experience preferred.
• Experience in relationship management with small business clients preferred.
• Knowledge of credit and lending processes is beneficial.

Responsibilities

• Handle relationship management activities with new and/or existing clients to grow sales and revenue within a defined book of business.
• Acquire/expand/retain client relationships with direction; assist with origination, financial analysis, negotiation and documentation of credit and non-credit products.
• Identify and mitigate risks—credit, regulatory, operational or reputational—while maintaining high-quality client service.

Skills

Book Of Business

Client Relationship Building

Credit Processes

Credit Products

Customer Engagement

Decision Making

Financial Analysis

Identifying Sales Opportunities

Education

Bachelors

Job description

PNC in Bel Air, MD is seeking a Relationship Manager to grow the bank’s small business client base and revenue. The role entails managing a book of business, expanding client relationships, and presenting the full suite of PNC products and services.

Candidates should have a background in relationship management for small businesses, familiarity with credit processes, and a customer-focused mindset. This in-office role emphasizes collaborative teamwork and risk-aware decision making.