Account manager - smb

Verizon Business; Bozeman (MT); Vor Ort; USD 60.000 - 90.000; Vollzeit

Zusammenfassung

Verizon Business in Bozeman, MT is seeking an account manager to identify customer needs, foster strong relationships, and drive success with our platform. You will communicate across internal teams to mitigate issues and align customer goals with product capabilities.

The role requires travel as needed and a proactive, customer-centric approach to expand opportunities and ensure account health. Ideal for candidates with prior account management experience and strong client-facing skills.

Qualifikationen

• Experience managing customer relationships and driving renewal opportunities.
• Strong communication style with clients and internal teams.
• Willingness to travel as needed for account management responsibilities.

Aufgaben

• Work cross functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Make visits to our customers to identify opportunities for growth within our platform
• Manage all reporting about the health of customers' accounts

Kenntnisse

Account management

Client-facing communication

Willingness to travel

Jobbeschreibung

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

• Work cross functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Make visits to our customers to identify opportunities for growth within our platform
• Manage all reporting about the health of customers' accounts

Qualifications

• Previous account management experience
• Articulate and well accustomed to a client facing role
• Willingness and ability to travel