SmartCOMM Engineer: Document Automation & Templates

AAATX AAA Texas LLC; Coppell (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health coverage for medical, dental, &

401(K) saving plans with company match

Pension

Tuition assistance

Floating holidays and PTO for charity

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises in Texas is seeking a SmartCOMM Engineer to join the Applications team. You will design, build, test, and maintain SmartCOMM templates, data mappings, and output configurations for policy documents, notices, and bills. Experience with legacy CCM platforms and SmartCOMM Designer is essential.

Travel modestly for off-site meetings. The role requires hands-on CCM experience, strong analytical skills, and collaboration with QA, business analysts, and guidewire teams in an Agile

Qualifications

• 5+ years hands-on SmartCOMM Designer experience or equivalent CCM platform experience (Thunderhead).
• Solid understanding of document composition concepts: templates, content library, business rules, data mapping, multi-channel output.
• Experience in insurance/banking or regulated industries producing customer‑facing correspondence.

Responsibilities

• Design, build, and unit-test SmartCOMM templates, content blocks, and business rules using SmartCOMM Designer.
• Build, remediate, and enhance SmartCOMM templates and business rules, migrate logic from legacy platforms as needed.
• Build and validate data mappings (XML/JSON) between source systems and SmartCOMM templates.
• Configure and test multi-channel output (print, PDF, email, portal) ensuring compliance with brand/regulatory standards.
• Collaborate with QA/BA to define test cases, execute SIT/UAT, and resolve defects.
• Troubleshoot production issues related to document generation, formatting, and data population.

Skills

SmartCOMM Designer

Document composition

Agile/Scrum

Data mapping

Tools

Thunderhead

Job description

Auto Club Enterprises in Texas is seeking a SmartCOMM Engineer to join the Applications team. You will design, build, test, and maintain SmartCOMM templates, data mappings, and output configurations for policy documents, notices, and bills. Experience with legacy CCM platforms and SmartCOMM Designer is essential.

Travel modestly for off-site meetings. The role requires hands-on CCM experience, strong analytical skills, and collaboration with QA, business analysts, and guidewire teams in an Agile