Technical Lead SmartCOMM Developer

Compunnel, Inc.; Peoria (IL); Hybrid; USD 100,000 - 140,000; Full time

Job summary

Compunnel, Inc. is seeking a Technical Lead with deep SmartCOMM expertise to design, develop, and maintain end-to-end CCM applications, guiding implementation from requirements to deployment.

You will work with GhostDraft Hub, Studio, Data Workbench and Configuration Manager to produce PDF and print outputs, while collaborating with customers on input file structures and performance improvements. This role requires strong debugging skills and experience across AFP, PDF, HTML5, LIVE, and Empower

Qualifications

• Extensive experience with SmartCOMM and the end-to-end document lifecycle.
• Experience developing end-to-end CCM applications.
• Hands-on with GhostDraft Hub, Studio, Data Workbench, and Configuration Manager.
• Experience communicating directly with customers to understand requirements and finalize input file structures.
• Experience with Java, Shell Script, COBOL, or .NET.
• Strong debugging and problem-solving skills.
• Experience with document generation and output formats such as AFP, PDF, HTML5, LIVE, and Empower.
• Understanding software development methodologies for design, coding, testing, and modification.

Responsibilities

• Develop end-to-end CCM applications.
• Integrate output queues for printing and electronic channels.
• Understand customer requirements and finalize input file structures.
• Design and plan business and technical understanding documents.
• Create developer and reviewer checklists.
• Create unit tests for unit testing, SIT, and UAT.
• Perform QA activities and identify improvements.
• Review daily deliverables and participate in weekly status calls.
• Apply system methodologies for full development lifecycle.
• Work with multiple output formats (AFP, PDF, HTML5, LIVE, Empower).

Skills

SmartCOMM

GhostDraft

Java

Shell Script

COBOL

.NET

Debugging

Tools

GhostDraft Hub

GhostDraft Studio

Data Workbench

Configuration Manager

Job description

Job Summary

We are seeking a Technical Lead with extensive experience in SmartCOMM to join our Customer Communication Management (CCM) team. The role requires strong knowledge of the end-to-end document lifecycle and the ability to design, develop, implement, and maintain end-to-end customer communication management applications. The Technical Lead will communicate directly with customers to understand requirements and finalize input file structures while leveraging technologies such as GhostDraft Hub, Studio, Data Workbench, and Configuration Manager to create PDF documents and print output streams.

Key Responsibilities

• Develop end-to-end CCM applications.
• Integrate output queues for printing and electronic channels.
• Understand customer requirements and finalize input file structures.
• Design and plan business and technical understanding documents.
• Create developer and reviewer checklists.
• Create unit test cases for unit testing, SIT, and UAT.
• Perform effective QA activities.
• Identify performance tuning and cost-saving opportunities within projects.
• Follow development and unit testing best practices.
• Effectively review daily deliverables.
• Participate in weekly project status calls with customers.
• Apply appropriate system methodologies for analysis, design, coding, testing, implementation, and modification.
• Work with different output formats, including AFP, PDF, HTML5, LIVE, and Empower.

Required Qualifications

• Extensive experience with SmartCOMM/GhostDraft and the end-to-end document lifecycle.
• Experience developing end-to-end Customer Communication Management applications.
• Hands-on experience with GhostDraft Hub, Studio, Data Workbench, and Configuration Manager.
• Experience communicating directly with customers to understand requirements and finalize input file structures.
• Experience with scripting or programming languages such as Java, Shell Script, COBOL, or .NET.
• Strong debugging and problem-solving skills.
• Experience with document generation and output formats such as AFP, PDF, HTML5, LIVE, and Empower.
• Strong understanding of software development, testing, implementation, and modification methodologies.

Preferred Qualifications

• Experience with change management.
• Experience working with Mainframe/Unix environments.
• Insurance industry experience.