Smart Home Security Service Technician

ADT; Las Vegas (NV); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with employer matching

Paid vacation

Tuition reimbursement

Employee referral bonuses

Career growth opportunities

Job summary

ADT is hiring a Residential Service Technician to troubleshoot, configure, reconstruct, and program existing security and site automation solutions. Responsibilities include servicing fire and CO detection, networking, hosted video solutions, and access control, while following wired/wireless procedures and validating signals with central monitoring.

The role emphasizes customer service, adaptability, and clear communication; a valid driver's license and a high school diploma (or equivalent) are

Qualifications

• Experience in service and field work for security systems.
• Strong technical aptitude and problem-solving skills.
• Excellent verbal communication and customer-focused mindset.
• Willingness to thrive in uncertain situations.
• Valid driver's license.
• High school diploma or equivalent.

Responsibilities

• Troubleshoot, configure, reconstruct, and program existing security and site automation solutions.
• Service fire and carbon monoxide detection, networking, hosted video solutions, and access control.
• Follow and complete required processes of wired/wireless technology and connection procedures.
• Test and validate system signals/communication with central monitoring to properly establish service.
• Provide customer service and help customers understand home protection.

Skills

Service experience

Technical aptitude

Verbal communication

Customer focus

Adaptability

Driver's license

Education

High School diploma or equivalent

Job description

ADT is hiring a Residential Service Technician to troubleshoot, configure, reconstruct, and program existing security and site automation solutions. Responsibilities include servicing fire and CO detection, networking, hosted video solutions, and access control, while following wired/wireless procedures and validating signals with central monitoring.

The role emphasizes customer service, adaptability, and clear communication; a valid driver's license and a high school diploma (or equivalent) are