Residential Security Systems Technician

ADT; Janesville (WI); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Full benefits on the 1st of the month

Casual, energetic work environment

Medical, Dental, Vision, 401(k) with 1

Paid vacation time

Tuition reimbursement, referrals

Job summary

ADT is hiring a Residential Service Technician to troubleshoot, configure, reconstruct and program security and site automation solutions for homes and small businesses. You will service fire and CO detection, networking, hosted video, and access control, follow standard procedures, test system signals, and communicate clearly with customers and the care center.

A high school diploma, at least 2 years of service experience, a valid driver’s license, and strong communication skills are required,

Qualifications

• Service experience.
• Technical aptitude.
• Strong verbal communication.
• Customer focused and customer driven mindset.
• Thrive in the face of uncertainty.
• Valid driver's license.
• High School degree or the equivalent.

Responsibilities

• Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
• Follow and complete required processes of wired/wireless technology and connection procedures.
• Test and validate system signals/communication with central monitoring to properly establish service.
• A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.
• Locate and alleviate trouble with damaged equipment or wiring.
• Readjust equipment, repair or replace inoperative equipment and test for operation.
• Read blueprints, building and electrical plans in order to complete equipment repairs.
• Prepare trouble order forms to report temporary repairs.
• Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.

Skills

Excellent communication

Driver's license

Plan reading (electrical/sprinkler)

Troubleshooting

Physical stamina

Education

High school diploma or GED

Job description

ADT is hiring a Residential Service Technician to troubleshoot, configure, reconstruct and program security and site automation solutions for homes and small businesses. You will service fire and CO detection, networking, hosted video, and access control, follow standard procedures, test system signals, and communicate clearly with customers and the care center.

A high school diploma, at least 2 years of service experience, a valid driver’s license, and strong communication skills are required,