Smart Home Field Technician: Install, Service & Earn

NRG Energy; Chicago (IL); Vor Ort; USD 36.000 - 40.000; Vollzeit

Benefits dieser Stelle

Take-home vehicle

Gas card

Tools & equipment

Cell phone & tablet

4-day work week (10-hour days)

Licensing paid

Career growth opportunities

Annual incentive trip

Health/dental/vision insurance

Zusammenfassung

Vivint Smart Home, an NRG-owned company, seeks a Field Service Professional to install and service smart home technology across the country. You will build trusted relationships with customers, diagnose issues, perform installations and deliver solutions that provide peace of mind.

You will work independently while staying connected to a supportive team, with uncapped commission opportunities and full schedule support. Training, benefits and career growth are included.

Qualifikationen

• Valid driver’s license with a clean driving record.
• Ability to pass a background investigation and pre-employment drug test.
• Ability to pass all licensing requirements under applicable law.
• Exceptional customer service and communication skills.
• Ability to act with integrity while building rapport with diverse customers.
• Willingness to learn and use technology.
• Ability to work independently while contributing to a team environment.
• Strong problem-solving skills and attention to detail.

Aufgaben

• Install and service smart home security, thermostat and automation systems, including cameras and smart locks.
• Troubleshoot and resolve technical issues.
• Educate customers on product features and functionality.
• Deliver an exceptional customer experience at every appointment.
• Conduct onsite evaluations to recommend and sell equipment upgrades or service enhancements.
• Maintain quality, safety and installation standards.
• Manage daily appointments, work orders and equipment.
• Identify service recommendations and referral opportunities when appropriate.

Kenntnisse

Customer service

Communication

Problem solving

Independent work

Technology learning

Jobbeschreibung

Vivint Smart Home, an NRG-owned company, seeks a Field Service Professional to install and service smart home technology across the country. You will build trusted relationships with customers, diagnose issues, perform installations and deliver solutions that provide peace of mind.

You will work independently while staying connected to a supportive team, with uncapped commission opportunities and full schedule support. Training, benefits and career growth are included.