Smart Home Field Service Pro — Install & Upsell Tech

Vivint; Charlotte (NC); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Take-home vehicle

Gas card

Tools and equipment provided

Cell phone and tablet for work use

4-day 10-hour work schedule including

Licensing paid by company

Growth opportunities

Yearly company-paid incentive trip

Health, dental, vision and life 보험

Job summary

Vivint Smart Home is seeking a Field Service Professional. You will install, service and support leading smart home technology, building trusted customer relationships and delivering peace of mind. Expect uncapped earning potential through commissions and a four-day, 10-hour schedule with Saturdays, plus licensing paid by the company.

Join a nationwide team dedicated to safer, more connected homes while leveraging provided resources and ongoing coaching and development opportunities.

Qualifications

• Exceptional customer service and communication skills.
• Ability to work independently while contributing to a team.
• Willingness to learn and use technology.
• Strong problem-solving skills and attention to detail.
• Ability to pass background check and pre-employment drug test.

Responsibilities

• Install and service smart home security, thermostat and automation systems.
• Troubleshoot and resolve technical issues.
• Educate customers on product features and functionality.
• Deliver an exceptional customer experience at every appointment.
• Conduct onsite evaluations to recommend and sell equipment upgrades or service enhancements.
• Maintain quality, safety and installation standards.

Skills

Customer service

Communication skills

Independent work

Problem solving

Integrity

Tech savvy

Job description

Vivint Smart Home is seeking a Field Service Professional. You will install, service and support leading smart home technology, building trusted customer relationships and delivering peace of mind. Expect uncapped earning potential through commissions and a four-day, 10-hour schedule with Saturdays, plus licensing paid by the company.

Join a nationwide team dedicated to safer, more connected homes while leveraging provided resources and ongoing coaching and development opportunities.