Small Home Advisor - New Modular ADU Construction

JB Consulting Systems LLC; Plymouth (MA); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary

Bonus Program

Health Insurance

PTO 4 weeks + holidays

Mileage reimbursement

401k matching

HSA

Profit sharing

Phone allowance

Education reimbursement

Flexible hours

Community involvement

Job summary

Backyard ADUs is seeking a highly qualified Small Home Advisor for a full-time, Mon-Fri role servicing from South Shore Boston to Provincetown. You will shepherd client projects from initial contact to move-in day, coordinate with the internal team, and help shape design, budgeting, and contracts.

The ideal candidate has strong residential construction knowledge and proven client-facing experience, with flexibility to work remotely and at client sites across the region.

Qualifications

• 3+ years of experience in ground up construction.
• 3+ years of experience in client management/sales role.
• College degree preferred.

Responsibilities

• Manage customer relationships through email, Zoom, in-person, and phone calls. Clients must be contacted at least weekly.
• Keep Hubspot client and project cards up to date (project notes, project stage, etc.).
• Work with Backyard's internal team on your client’s project.
• Prepare and review construction contracts.
• Guide clients through the home design process and budgeting process.
• Review & understand civil documentation, utility specifications and construction drawings.
• Help clients choose finishes.
• Help clients make cost/benefit decisions to meet their goals.
• Help clients set their project goals.
• Relay zoning rules to clients and help make decisions based on restrictions.
• Represent Backyard ADUs by coordinating and attending local events and nurturing local relationships.

Skills

Residential construction

Zoning knowledge

Building codes

Client management

Sales experience

Remote work

Education

College degree

Tools

Excel

Google Sheets

Google Drive

Job description

Small Home Advisor - New Modular ADU Construction

South Shore Boston to the Provincetown (Cape Cod). Living along route 3 wouldbe ideal for quick access across the territory

Backyard ADU's is l looking for a highly qualified Small Home Advisor for their growing business. This is a Full Time, Mon-Fri position. Come and be a part of this exciting high-growth company as we work to help solve a significant housing problem! Backyard ADU's Small Home Advisor
is responsible for ensuring prospects become clients [when they are ready] and shepherding client projects from Backyard's initial interaction with them to move-in day.

This means the successful candidate must know a little bit about everything, have a keen sense for when their knowledge is lacking, the initiative to address this gap in knowledge and a knack for execution. Small Home Advisor's are rewarded for moving projects systematically through the Backyard's phases and creating an excellent client experience.
T This is the place where a professional, go-getter
can thrive - so let's have a conversation!

Essential Duties and Responsibilities

Daily Activities:

• Manage customer relationships through email, Zoom, in-person, and phone calls. Clients must be contacted at least weekly.
• Keep Hubspot client and project cards up to date (project notes, project stage, etc.).
• Work with Backyard's internal team on your client’s project.
• Prepare and review construction contracts.
• Guide clients through the home design process and budgeting process.
• Review & understand civil documentation, utility specifications and construction drawings.
• Help clients choose finishes.
• Help clients make cost/benefit decisions to meet their goals.
• Help clients set their project goals.
• Relay zoning rules to clients and help make decisions based on restrictions.
• Represent Backyard ADUs by coordinating and attending local events and nurturing local relationships.

Skills and Abilities:

• Must be familiar with construction and renovation practices in residential or commercial construction.
• Must be familiar with zoning, permitting, and town practices. This can come from on-the-job experience OR extensive DIY experience.
• Must be familiar with building code and general building requirements for purposes of being an intermediary between the design team and client. This can be learned prior to starting work.
• Knowledge and ability to use word processing, spreadsheets (Excel and Google Sheets), managing files and records (Google Drive), and other procedures and terminology.
• Must be a fastidious note taker and/or pay close attention to detail. Over the course of the client relationship dozens of ideas are discussed, and it's important to remember them and know which should be included in a final construction contract.
• College degree preferred.
• Work or extensive personal experience in real estate or construction related field.
• Must come from a client-facing background.
• Consultative sales or advisory experience is preferred.
• Must have a proven track record of managing multiple complex projects at once.

Qualifications:

• 3+ years of experience in ground up construction.
• 3+ years of experience in client management/sales role.
• College degree preferred.
• Work or extensive personal experience in real estate or construction related field.
• Must come from a client-facing background.
• Consultative sales or advisory experience is preferred.
• Must have a proven track record of managing multiple complex projects at once.
• Must live in their region.
• Able to work remotely and at client sites.
• Able to maintain deep empathy for the client in order to drive their focus on finding the best solutions.
• Able to develop a remote working environment.
• Willing to take personal accountability and responsibility for the assigned projects.
• Willing to accept feedback, constructive criticism, and direction regarding your roles and responsibilities and performance thereof.
• Excited for personal career growth.
• Excited about making an impact on housing.
• Maintain a valid driver's license and state-required insurance.

Benefits:

• Competitive Salary
• Bonus Program
• Health Insurance
• Very Generous Paid Time Off - 4 weeks paid plus national holidays
• Mileage reimbursement at federal rate
• 401k matching up to 4% of base salary
• Employee-paid HSA
• End-of-year profit sharing
• Either personal or company phone paid for
• Continuing Education Reimbursement
• Growing company concerned about helping with housing solutions!
• Working hours are flexible in order to balance personal life and client service, e.g. If work can take a Saturday, life can take a Thursday.
• 35 hours of direct project work
• 5 hours of local community involvement (Participation in BADU Community Events, Work on developing community connections to local business owners, Attend Housing events with local non-profit organizations.
• Self-Driven Continuing Education expected outside of dedicated project work hours.

Equal Opportunity Employer