Small Business Growth Specialist (Outbound, Hybrid)

U.S. Bank; Saint Paul (MN); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

Sick leave

Job summary

U.S. Bank is seeking a Small Business Connect Specialist to deliver outstanding customer service and financial solutions to small businesses with revenues up to $2.5 million.

This hybrid position emphasizes proactive outbound calls and collaboration with branch partners to drive growth. The role requires NMLS registration, a bachelor’s degree (or equivalent) and 5+ years of customer service, sales, or prospecting experience, with duties including opening and servicing accounts and referring

Qualifications

• Requires National Mortgage Licensing Service (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z and ongoing compliance with all legal or regulatory registration requirements, including, but not limited to maintaining a satisfactory criminal and credit record
• Typically has a Bachelor’s degree or equivalent work experience
• Five or more years of customer service, sales and/or prospecting experience

Responsibilities

• Deliver exceptional customer service and comprehensive financial solutions to small business clients with annual revenues up to $2.5 million
• Identify customer needs, open and service accounts, and recommend appropriate product solutions
• Achieve assigned sales, revenue, and growth goals and collaborate with branch partners and internal business lines to generate referrals

Skills

Customer service

Sales experience

Prospecting

Education

Bachelor’s degree or equivalent

Job description

U.S. Bank is seeking a Small Business Connect Specialist to deliver outstanding customer service and financial solutions to small businesses with revenues up to $2.5 million.

This hybrid position emphasizes proactive outbound calls and collaboration with branch partners to drive growth. The role requires NMLS registration, a bachelor’s degree (or equivalent) and 5+ years of customer service, sales, or prospecting experience, with duties including opening and servicing accounts and referring