Small Business Banking Relationship Manager

Midland States Bank; Kankakee (IL); On-site; USD 77,000 - 105,000; Full time

Job summary

Midland States Bank seeks an experienced relationship-focussed professional to acquire and expand small business banking customers within assigned branch markets. You will develop new relationships, deepen existing client ties, and deliver tailored financial solutions aligned with owner objectives while supporting bank growth.

The role emphasizes outside sales, networking, and community engagement to build a robust client pipeline and cross-sell across business and personal banking services.

Qualifications

• Bachelor’s degree in Finance, Business, Accounting, or related field.
• 3–5 years of direct banking or financial services sales experience.
• Proven track record of meeting or exceeding sales and production goals.
• Experience analyzing financial statements and loan applications using underwriting criteria.
• Proficiency with job-related computer applications and CRM systems.
• Strong communication, organizational, and time management skills.

Responsibilities

• Develop and cultivate relationships with small business customers through outside sales, networking, and community engagement.
• Build and manage a consistent pipeline of prospective business clients through referrals, cold calling, and events.
• Deliver comprehensive banking solutions including deposits, lines of credit, cards, CRE lending, and treasury referrals.
• Open and manage new accounts, initiate credit applications, and identify financial solutions.
• Analyze financial information and credit reports to assess borrower needs and support credit decisions.
• Adhere to underwriting and loan closing procedures with accurate documentation and disbursement of funds.
• Retain clients by expanding product utilization across business and personal banking services.

Skills

Direct banking sales

CRM systems

Financial statement analysis

Education

Bachelor’s degree in Finance/Business/Accounting

Tools

CRM software

Job description

Midland States Bank seeks an experienced relationship-focussed professional to acquire and expand small business banking customers within assigned branch markets. You will develop new relationships, deepen existing client ties, and deliver tailored financial solutions aligned with owner objectives while supporting bank growth.

The role emphasizes outside sales, networking, and community engagement to build a robust client pipeline and cross-sell across business and personal banking services.