Small Business Banking Relationship Manager

U.S. Bank National Association; Berkeley (CA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a results-oriented professional in Berkeley to deliver exceptional customer service and provide tailored financial solutions to small businesses.

You will engage in routine outreach to deepen existing relationships and pursue new business opportunities, blending digital tools with strong personal connections to meet targets. The role requires active prospecting, in-branch collaboration, and cross-team referrals to maximize revenue and client satisfaction while adhering to

Qualifications

• Bachelor's degree or equivalent work experience.
• Typically three or more years of customer service, consultative sales and/or prospecting experience.

Responsibilities

• Provide excellent customer service aligned with U.S. Bank Core Values.
• Offer comprehensive financial solutions to small businesses with revenue between $500K and $2.5M.
• Deepen existing customer relationships through routine calling and business development.
• Combine digital tools with human connections to propose banking solutions.
• Refer clients to Business Banking or other U.S. Bancorp areas for additional needs.

Skills

Customer service

Sales experience

Prospecting

Education

Bachelor's degree or equivalent work experience

Job description

U.S. Bank is seeking a results-oriented professional in Berkeley to deliver exceptional customer service and provide tailored financial solutions to small businesses.

You will engage in routine outreach to deepen existing relationships and pursue new business opportunities, blending digital tools with strong personal connections to meet targets. The role requires active prospecting, in-branch collaboration, and cross-team referrals to maximize revenue and client satisfaction while adhering to