Slovenian-Speaking Solutions Consultant – Relocation

Employers from Greece; United States; Remote; USD 19,000 - 27,000; Full time

Benefits offered by this job

Fully paid training

Health insurance

Relocation package

Monthly bonus

Career growth

Job summary

Mercier Consultancy Group in Bulgaria seeks a Slovenian-speaking Solutions Consultant to join our international client-services team. You will handle Slovenian-speaking inquiries, resolve complex issues, and collaborate with internal teams to drive customer success.

We offer fully paid training, relocation support to Sofia, a competitive monthly salary, English language collaboration, and opportunities for growth in the European market.

Qualifications

• Native or fluent Slovenian language skills required (spoken and written).
• Professional proficiency in English for international collaboration.
• Customer-centric mindset and strong communication with clients.

Responsibilities

• Act as the primary point of contact for Slovenian-speaking clients, providing high-quality support and resolution.
• Navigate complex customer inquiries, ensuring professional communication throughout the Customer Support Services lifecycle.
• Maintain detailed records of customer interactions to contribute to service improvements.
• Collaborate with internal teams to troubleshoot technical issues and provide effective solutions to end-users.
• Meet and exceed daily KPIs set within the Customer Support Services framework.
• Represent the client brand with excellence, fostering long-term loyalty through empathetic and efficient service.
• Stay updated on product knowledge and internal processes to ensure accurate information delivery.

Skills

Slovenian fluency

English proficiency

Strong communication

Customer focus

Job description

Mercier Consultancy Group in Bulgaria seeks a Slovenian-speaking Solutions Consultant to join our international client-services team. You will handle Slovenian-speaking inquiries, resolve complex issues, and collaborate with internal teams to drive customer success.

We offer fully paid training, relocation support to Sofia, a competitive monthly salary, English language collaboration, and opportunities for growth in the European market.