Slot Operations Supervisor – Night Shift

French Lick Resort; French Lick (IN); Presencial; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

French Lick Resort is seeking a Dual-Rate Slot Supervisor/Slot Service Representative to oversee the Slot Department on a scheduled shift and to provide consistently high levels of guest service. The role emphasizes supervision, training, payroll tasks, and adherence to casino policies and standards.

Ideal candidates will have a High School Diploma or equivalent, be at least 21, able to obtain a gaming license, and fluent in English.

Formación

• Must have High School Diploma or HSED.
• Must be able to obtain and maintain a valid gaming license.
• Must be at least 21 years of age.
• Must read/write/speak English and respond to cues.
• Willing to work nights, weekends and holidays.
• Background check and drug screen required.

Responsabilidades

• Supervise slot operations on assigned shift and ensure guest service excellence.
• Monitor slot areas for irregularities and machine integrity.
• Enforce security policies for monies, parts, equipment, and documentation.
• Communicate information clearly across shifts using effective tools.
• Maintain professional appearance and behavior per standards.
• Collaborate with coworkers, supervisors and managers.
• Provide supervision to all slot staff on the shift.
• Take responsibility for overall shift performance and results.
• Train new associates on the assigned shift.
• Delegate tasks and track completion to ensure efficiency.
• Ensure accurate shift paperwork and records; investigate discrepancies.
• Perform payroll duties and maintain attendance records.
• Maintain orderly, positive working environment in the Slot Department.
• Assist with recruitment, training, coaching and discipline as needed.
• Keep associates informed of resort activities and events.
• Assist with tournaments, marketing and player events.
• Assist with slot moves and related slot projects as required.
• Perform other duties as requested by management.

Conocimientos

Guest service

Leadership

Supervisory

Communication

Problem solving

Time management

Team coordination

Attention to detail

Educación

HS Diploma or HSED

Herramientas

Basic computer skills

Descripción del empleo

French Lick Resort is seeking a Dual-Rate Slot Supervisor/Slot Service Representative to oversee the Slot Department on a scheduled shift and to provide consistently high levels of guest service. The role emphasizes supervision, training, payroll tasks, and adherence to casino policies and standards.

Ideal candidates will have a High School Diploma or equivalent, be at least 21, able to obtain a gaming license, and fluent in English.