Slot Operations Supervisor

TWENTY NINE PALMS ENTERPRISES CORP; Coachella (CA); On-site; USD 55,000 - 85,000; Full time

Job summary

Twenty-Nine Palms Band of Mission Indians is seeking a Slot Supervisor to lead the Slot Department, ensuring exceptional guest service and adherence to gaming standards. You will supervise shift teams, monitor jackpots, and oversee operational tasks across slot machines and reports.

The role requires a High School degree or GED and at least two years of supervisory experience, with strict adherence to drug screening, background checks, and Tribal Gaming License requirements.

Qualifications

• High School Degree (or GED).
• Two years (or equivalent) supervisory experience.
• Must pass periodic random drug screens.
• Must pass background suitability investigation and obtain Tribal Gaming License.

Responsibilities

• Provide outstanding customer service to guests and employees.
• Lead by example and coach team members to meet service standards.
• Perform headcounts and monitor progressive jackpots. Reconcile reports.
• Oversee slot machines, overrides, and cash-out processes; maintain equipment SOPs.
• Ensure compliance with all MICS/TICS and gaming rules; communicate issues up the chain.

Skills

Communication skills

Leadership/supervision

Problem solving

Integrity/compliance

Education

High School Degree or GED

Job description

Twenty-Nine Palms Band of Mission Indians is seeking a Slot Supervisor to lead the Slot Department, ensuring exceptional guest service and adherence to gaming standards. You will supervise shift teams, monitor jackpots, and oversee operational tasks across slot machines and reports.

The role requires a High School degree or GED and at least two years of supervisory experience, with strict adherence to drug screening, background checks, and Tribal Gaming License requirements.