Slot Floor Supervisor: Lead Casino Operations

Seneca Niagara Falls Gaming Corporation; United States; Sur place; USD 44 000 - 54 000; Plein temps

Résumé du poste

Seneca Resorts & Casinos is hiring for a position within the Slot Department, reporting to the Slot Shift Manager. The role involves supervising staff, monitoring machine activity, and ensuring accurate payouts while maintaining security and regulatory compliance.

Ideal candidates will have at least two years in casino operations with supervisory experience, be 18+ years old, and hold a high school diploma or equivalent. Excellent communication and customer service skills are essential.

Qualifications

• Must be 18 years of age or older upon employment.
• High school diploma or its equivalency.
• Minimum of two years of casino experience and at least one year of supervisory experience.
• Knowledge of casino rules, regulations and procedures.
• Excellent communication skills; ability to write routine correspondence and speak effectively to the public, employees and customers.

Responsabilités

• Supervise personnel and ensure efficient operation during assigned shift.
• Monitor activities in the Slot machine department and ensure machines are functioning properly.
• Assign personnel to areas, schedule breaks and provide proper coverage.
• Assist in monitoring payouts and ensure correct amounts are paid.
• Act as signatory on jackpots and enforce security policies.
• Provide professional, courteous service to patrons and maintain a safe, compliant work environment.

Description du poste

Seneca Resorts & Casinos is hiring for a position within the Slot Department, reporting to the Slot Shift Manager. The role involves supervising staff, monitoring machine activity, and ensuring accurate payouts while maintaining security and regulatory compliance.

Ideal candidates will have at least two years in casino operations with supervisory experience, be 18+ years old, and hold a high school diploma or equivalent. Excellent communication and customer service skills are essential.