Slot Operations Lead — Grave Shift, Guest Experience

Warhorse-Gaming,-LLC; Lincoln (NE); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical coverage

401K with match

Incentive program

Vacation days

Meal discount

Job summary

WarHorse Gaming is seeking a Slot Shift Manager in Lincoln, NE to lead the Slot department’s daily operations and guest service excellence. This role drives productivity, maintains regulatory compliance, and fosters a high-performing team across a grave shift schedule that includes evenings, weekends, and holidays.

The position requires leadership experience in a fast-paced casino or hospitality setting, strong organizational skills, and solid knowledge of slot machines and gaming systems.

Qualifications

• 3+ years of leadership in guest service, preferably casino or hospitality.
• Strong organizational skills and attention to detail.
• Proficiency with slot machines and gaming systems.

Responsibilities

• Oversee daily Slot operations and ensure guest service standards.
• Process jackpots and hand-pays per internal controls and SOPs.
• Develop schedules to meet operational and guest service goals.
• Ensure compliance with gaming regulations and internal controls.
• Maintain security and accountability for keys and equipment.

Skills

Leadership experience

Guest service

Slot machines knowledge

Microsoft Office

Training & mentoring

Team management

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

WarHorse Gaming is seeking a Slot Shift Manager in Lincoln, NE to lead the Slot department’s daily operations and guest service excellence. This role drives productivity, maintains regulatory compliance, and fosters a high-performing team across a grave shift schedule that includes evenings, weekends, and holidays.

The position requires leadership experience in a fast-paced casino or hospitality setting, strong organizational skills, and solid knowledge of slot machines and gaming systems.