Grave-Shift Slot Operations Leader

Ho-Chunk, Inc.; Lincoln, Northern (NE, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

401K with Day 1 Vesting

Company Match

Quarterly Incentive Program

Paid Time Off

Discounted meals

Job summary

WarHorse Gaming, a division of Ho-Chunk, Inc., seeks a Slot Shift Manager in Lincoln, NE to oversee the Slot department with a focus on guest service, efficiency, compliance, and team performance.

The role requires leadership experience, knowledge of slot operations, and the ability to develop schedules and manage cash controls in a fast-paced casino setting. Grave shift availability is required.

Qualifications

• Must be 21 years of age or older.
• High school diploma, GED, or equivalent relevant experience.
• Three (3) years of leadership experience within a guest service or customer service‑focused environment, preferably in a high‑volume casino or hospitality setting.
• Proficiency in Microsoft Office Suite or related software.
• Technical understanding of slot machines and associated gaming components.

Responsibilities

• Oversee daily Slot department operations and guest service.
• Develop schedules that meet business needs and service standards.
• Process jackpots and hand-pays per internal controls and standard SOPs.
• Serve as a signatory on hand-paid jackpots as authorized by internal controls.
• Maintain security and accountability for keys, radios, and equipment.
• Foster a professional, respectful, and team-oriented work environment.

Skills

Leadership

Customer service

Slot machines

Team development

Microsoft Office

Player tracking

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

WarHorse Gaming, a division of Ho-Chunk, Inc., seeks a Slot Shift Manager in Lincoln, NE to oversee the Slot department with a focus on guest service, efficiency, compliance, and team performance.

The role requires leadership experience, knowledge of slot operations, and the ability to develop schedules and manage cash controls in a fast-paced casino setting. Grave shift availability is required.