Slot Floor Lead: Hospitality Supervisor

Inn of the Mountain Gods Resort & Casino; Mescalero (NM); Presencial; USD 42.000 - 65.000; Jornada completa

Descripción de la vacante

Inn of the Mountain Gods Resort & Casino is seeking a Slot Shift Supervisor to oversee the day-to-day operation of the slot floor during a shift. The role includes supervising Slot Floor Attendants, managing attendance, scheduling, and training while ensuring excellent guest service and casino integrity.

The supervisor will resolve conflicts, monitor performance, and act as a host to guests, addressing any issues promptly and professionally in a fast-paced resort environment on the Mescalero

Formación

• High school diploma or GED required; supervisory experience preferred.
• Tribal preference: Mescalero Apache; bicultural experience preferred.
• Strong computer skills with Microsoft Office Suite and internet browsers.

Responsabilidades

• Prepare attendance reports and monitor staff performance.
• Schedule Slot Floor Attendants and train/evaluate them.
• Maintain floor activity, ensure slot security and casino integrity.
• Host guests on the floor and address questions or issues promptly.
• Maintain accurate currency handling and comply with policies.

Conocimientos

Excellent computer skills

Oral/written communication

Organizational skills

Educación

High school diploma or GED

Herramientas

Microsoft Word

Microsoft Excel

PowerPoint

Microsoft Outlook

Descripción del empleo

Inn of the Mountain Gods Resort & Casino is seeking a Slot Shift Supervisor to oversee the day-to-day operation of the slot floor during a shift. The role includes supervising Slot Floor Attendants, managing attendance, scheduling, and training while ensuring excellent guest service and casino integrity.

The supervisor will resolve conflicts, monitor performance, and act as a host to guests, addressing any issues promptly and professionally in a fast-paced resort environment on the Mescalero