Slot Floor Lead — Guest Experience & Team Growth

Casinoapachetravelcenter

Mescalero (NM)

In loco

USD 42.000 - 56.000

Tempo pieno

46 ore fa

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Descrizione del lavoro

Casino Apache Travel Center in Mescalero, NM seeks a Slot Shift Supervisor to lead the slot floor for the assigned shift, oversee Slot Floor Attendants, resolve conflicts, and ensure guests are attended to promptly and courteously while maintaining casino integrity.

The role requires supervisory experience, solid computer skills (Word, Excel, Outlook), and a commitment to high standards and teamwork. You will prepare schedules, monitor performance, train staff, and report issues to management.

Competenze

High school diploma or GED or six months to one year related experience and/or training; or equivalent combination of education and experience.
Supervisory experience preferred.
Mescalero Apache Tribal preference; bicultural experience preferred.
Must have excellent computer skills working with Microsoft Word and Excel and Power Point and ability to make efficient use of Microsoft Outlook and Internet Explorer.
Must possess strong organizational skills and excellent oral/written communication skills.

Mansioni

Prepare and complete attendance reports.
Monitors staff performance, ensuring adherence to all casino policies and procedures and the Internal Control System.
Prepares weekly schedules for Slot Floor Attendants, assigning them specific work areas on the slot floor.
Trains and evaluates all Slot Department Floor attendants.
Maintains constant awareness of floor activity, protects the Slot Department bankroll, the playing public, and casino integrity.
Acts as a host, explaining slot machine details to team members and customers as necessary.