Sleep Specialist with Uncapped Commission

Mattress Firm; Harrisonburg (VA); On-site; USD 56,000 - 68,000; Full time

Benefits offered by this job

On-the-job training

401(k) with employer matching

Mental health resources

Medical, dental, prescription, and vis

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm睡眠

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the right mattresses and accessories. You will represent our brand, use digital tools, and support an omnichannel approach to help customers sleep better.

In this role, you’ll build strong customer relationships, share product knowledge, and drive sales while aligning with company values.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the right mattresses and accessories. You will represent our brand, use digital tools, and support an omnichannel approach to help customers sleep better.

In this role, you’ll build strong customer relationships, share product knowledge, and drive sales while aligning with company values.