Sleep Specialist - Uncapped Commission & 401(k) Match

Mattress Firm; Naples (FL); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Uncapped commissions

Employee discounts

Job summary

Mattress Firm is hiring Sleep Experts to help customers find their dream mattress and achieve better sleep. You will deliver an exceptional in-store experience and build lasting relationships while earning with uncapped commissions and a 401(k) match.

Responsibilities include guiding customers through product knowledge, meeting sales KPIs, and maintaining relationships before and after purchase. The role may require lifting 50+ pounds and bilingual Spanish is preferred.

Qualifications

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values.
• Maintain customer relationships during and after purchase.
• Maintain awareness of the competition and competitors’ ads and services.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Customer relationships

Product knowledge

Sales performance

Communication

Social media awareness

Job description

Mattress Firm is hiring Sleep Experts to help customers find their dream mattress and achieve better sleep. You will deliver an exceptional in-store experience and build lasting relationships while earning with uncapped commissions and a 401(k) match.

Responsibilities include guiding customers through product knowledge, meeting sales KPIs, and maintaining relationships before and after purchase. The role may require lifting 50+ pounds and bilingual Spanish is preferred.