Sleep Expert | Uncapped Commission & 401(k) Match

Mattress Firm; Auburn (MA); On-site; USD 57,000 - 70,000; Full time

Benefits offered by this job

401(k) match

Mental health resources

Medical plan

Dental plan

Vision plan

On-demand pay

Uncapped commissions

Employee discounts

Job summary

Mattress Firm’s Sleep Experts are at the heart of helping customers find their dream mattress and get better sleep. You’ll provide in-store expertise, build lasting relationships, and drive sales while upholding company values.

This role emphasizes customer-centric service, social media engagement to boost brand awareness, and the ability to lift 50+ pounds. Comprehensive benefits include health plans, 401(k) with match, and on-demand pay.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm’s Sleep Experts are at the heart of helping customers find their dream mattress and get better sleep. You’ll provide in-store expertise, build lasting relationships, and drive sales while upholding company values.

This role emphasizes customer-centric service, social media engagement to boost brand awareness, and the ability to lift 50+ pounds. Comprehensive benefits include health plans, 401(k) with match, and on-demand pay.