Sleep Specialist In-Store Expert with Uncapped Commissions

Mattress Firm Inc.; Florence (KY); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, vision plans

Employee discounts

Job summary

Mattress Firm is hiring Sleep Experts to elevate the in-store experience by acting as a trusted sleep authority, guiding customers to their ideal mattress with detailed product knowledge and friendly service.

You will drive sales performance through both in-store and omnichannel initiatives, nurture post-purchase relationships, and stay alert to competitive offerings. Benefits include 401(k) match and comprehensive medical plans.

Responsibilities

• Elevate the customer's in-store experience by being a trusted sleep authority and offering product knowledge.
• Provide technical and product information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while supporting company initiatives and omnichannel experiences.
• Maintain customer relationships during and after purchase (resolve issues, send delivery reminders, etc.).
• Maintain awareness of competitors' ads and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is hiring Sleep Experts to elevate the in-store experience by acting as a trusted sleep authority, guiding customers to their ideal mattress with detailed product knowledge and friendly service.

You will drive sales performance through both in-store and omnichannel initiatives, nurture post-purchase relationships, and stay alert to competitive offerings. Benefits include 401(k) match and comprehensive medical plans.