Sleep Expert: In-Store Sales with Uncapped Commissions

Mattress Firm Inc.; Cerritos (CA); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

401(k) matching

Employee discounts

On-the-job training

Pay on-demand

Job summary

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the right mattresses and accessories. You will contribute to a seamless omnichannel experience and drive sales performance with uncapped commissions.

Benefits include a 401(k) match, employee discounts on sleep products, comprehensive medical/dental/vision plans, and on-the-job training.

Responsibilities

• Elevate the customer's in-store experience by providing trusted product knowledge and acting as a sleep authority.
• Serve as subject matter expert, sharing detailed information on mattresses and accessories to help customers pick the right option.
• Drive individual sales performance and KPIs while upholding company values and initiatives.
• Maintain relationships with customers during and after purchase, including delivery reminders and issue resolution.
• Monitor competitor offers and promotions to keep Mattress Firm competitive in-store and online.
• Lift, push, or pull 50+ pounds as part of the job requirements.

Job description

Mattress Firm is seeking a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and guiding customers to the right mattresses and accessories. You will contribute to a seamless omnichannel experience and drive sales performance with uncapped commissions.

Benefits include a 401(k) match, employee discounts on sleep products, comprehensive medical/dental/vision plans, and on-the-job training.